Jani Operations
Clear processes. Practical documentation. Thoughtful systems.
An emerging operations consulting practice founded by Angel Horne, focused on business analysis, operational design, and documentation. Methodology and service delivery are in development.
Jani Operations helps clarify business needs, organize recurring work, and design documentation that teams can use. The practice is developing its consulting framework and welcomes inquiries about project fit and scope.
Services focus on business analysis, operational design, and documentation. Technical implementation and custom software development are outside the current service scope. Deliverables and timelines are discussed for each inquiry.
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Operating status
Testing and development. No active clients.
Find the support your project needs.
Operational Assessment
Review current operations, identify process gaps, and prioritize potential improvements. Potential deliverables include a current-state assessment, operational gap register, improvement recommendations, and process inventory.
Business Process Design
Translate recurring activities into clear, repeatable workflows. Potential deliverables include current-state and future-state process maps, workflow diagrams, responsibility matrices, and process improvement plans.
SOPs and Operational Documentation
Develop practical documentation for consistent execution. Potential deliverables include standard operating procedures, onboarding and training checklists, operational playbooks, governance and approval documentation, and leadership transition resources.
Business Systems and Requirements Design
Define how digital tools could support operational needs. Potential deliverables include business and functional requirements, administrative system blueprints, dashboard and reporting specifications, and implementation and testing plans.
See what structured work looks like.
Illustrative demonstrations. Created for this portfolio to show document structures and operational thinking. These are not completed client deliverables or internal university materials.
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From discovery to a practical plan.
Explore the intended consulting process. These are planned methods and potential deliverables, not a claim of completed client engagements.
01Discovery
Understand the organization’s needs and constraints.
Potential output: Stakeholder questions and scope notes.
Business use: support clearer decisions, ownership, and next steps.
02Operational Assessment
Examine how work currently moves between people and tools.
Potential output: Current-state assessment and process inventory.
Business use: support clearer decisions, ownership, and next steps.
03Gap Analysis
Identify unclear responsibilities and documentation gaps.
Potential output: Gap register and prioritized recommendations.
Business use: support clearer decisions, ownership, and next steps.
04Requirements
Translate operational needs into clear expectations.
Potential output: Business and functional requirements.
Business use: support clearer decisions, ownership, and next steps.
05Future-State Design
Describe a more structured way of working.
Potential output: Workflow maps and responsibility matrices.
Business use: support clearer decisions, ownership, and next steps.
06Documentation
Make recurring work easier to explain and repeat.
Potential output: SOP frameworks, checklists, and operational resources.
Business use: support clearer decisions, ownership, and next steps.
07Implementation Planning
Plan approval, testing, ownership, and handoff.
Potential output: Implementation and handoff plan.
Business use: support clearer decisions, ownership, and next steps.